Customers expect smooth, consistent interactions whether they're ordering in-store, through an app, or at a kiosk.
We create unified experiences that connect all your customer touchpoints – in-store terminals, mobile apps, kiosks, and tableside systems – with seamless payment processing and customer recognition that follows them across channels.
When your front-of-house systems communicate flawlessly with your kitchen and back-office operations, restaurant owners are free to focus on what matters: building lasting relationships with customers.
Your customers shouldn't have to adapt to your systems. We create seamless experiences that follow them across every ordering channel – in-store, mobile, kiosk, or tableside – with consistent recognition and personalization throughout.
When front-of-house systems communicate perfectly with kitchen and back-office operations, everything runs smoother. Orders flow without friction, staff focus on customers rather than systems, and the entire business becomes more responsive.
Integrated systems create a complete view of each customer. We help you capture interactions across all channels, building profiles that enable personalized service, targeted marketing, and deeper customer connections.
Whether you have one location or fifty, we create solutions that grow with you. Our integrations work with platforms like Toast, Aloha, LevelUp, and Olo to build systems that enhance what's working while fixing what isn't.
&pizza is a gourmet pizza company that serves over 70 locations across the East Coast. Since 2012, the chain’s popularity has skyrocketed, creating a substantial fanbase.
With its popularity and quick growth, &pizza also experienced a measurable increase in customer service demands. This led &pizza to partner with Happy Cog to develop a new, accurate, and cost-effective technical customer support solution — an AI customer support chatbot.
Canary Media is a nonprofit journalism outfit dedicated to chronicling the economy’s transition to clean energy. A ‘good news group,’ Canary avoids the usual doom-and-gloom angles popular with mainstream media, choosing to go ‘wider and deeper’ into technological interventions the world can use right now—not thirty years from now, but now—to avert massive ecological and humanitarian disaster.
With 17 types of sauces and rubs, three cooking styles, and five order sizes, there are hundreds of ways to order wings and other dishes at Taco Mac, an Atlanta-based fast-casual restaurant chain. While an out-of-the-box white label experience served the restaurant’s earlier stages, Taco Mac, now with dozens of locations, turned to Happy Cog to create a customized online ordering experience using Olo’s API to support substantial growth in online sales.
Though the federal and state policy debate tends to dominate national discourse, local governments can in fact have tremendous influence over the lives of their residents. The problem many local leaders face, however, is not knowing what, of the many possible social programs, will have the most impact on their constituents.